At Paramount we are committed to creating and cultivating a culture of PEACE.
We aim to not only live by these values internally within the organization, but equaly as important, we strive to partner with companies that also uphold these values within their individual organizations.
To positively impact the life of every single person we meet.
To be the standard of connection, community-building, and care.
Creating and Cultivating a Culture of PEACE.
People First / Partnership / Empathy / Care – We understand that all people are people, none greater or lesser than another. We strive to build mutually beneficial relationships on foundations of solid trust and communication with our various stakeholders.
Excellence / Quality / Inspired / Greatness – We will aim for perfection and achieve excellence in all we do. In everything we do, we will maintain the highest standards – our standards. “Plus One” service will be commonplace from the routine and tactical to the strategic and long-term oriented. Every action will be pursued with excellence.
Accountability / Character / Integrity / Professionalism – As iron sharpens iron, so we sharpen one another. We believe that true accountability comes first from the individual (internal accountability) and then from the organization as represented by our superiors, peers, and direct reports (external accountability). We take ownership of our responsibilities while maintaining open communication, admitting fault and asking for help when needed whereby we create mutual accountability.
Clarity / Communication / Truth / Kindness – We will never trade the truth of Kindness for the lie of Niceness. We have the awareness and ability to understand and accept the feelings of others and treat them with respect and compassion. This includes our responsibility to communicate candidly and constructively in a timely fashion while maintaining dignity.
Engagement / Stewardship / Philanthropy / Community – We’ve received and are grateful; therefore, we give. Of our time, talents, and resources, we are generous and committed to improving the wellbeing of our neighbors, locally and globally. We encourage our team to take advantage of our culture that includes family and community focus, flexibility, and fun. We understand and respect the importance of healthy lives, seeking to promote them both internally and externally.
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Customer service is our top priority. We don’t have separate service groups handling large and small merchant accounts. We manage each customer equally, providing the highest level of service offered in the industry. You can reach a skilled customer service representative 24 hours a day, 365 days a year.